From the "Three Cheers" Section of the Dallas Morning News

“SERVPRO – The cavalry arrived on a recent Sunday afternoon to our house in the form of four bright green SERVPRO trucks with Appleton, Wis., painted on the sides.  When the SERVPRO Operations manger first called us to schedule an appointment after the storm, I noticed a strange 920 area code.  After making the appointment, I thought I should do a bit of work to make sure it wasn’t some sort of scam.  As the Dallas Morning News Watchdog says, “It’s good to be overly careful.”

I called the local SERVPRO franchisee and found out that the company brought in over 1,000 folks from around the country to help Texans get their homes back in shape.  A woman on the crew told me that this was her first time to help during a disaster and that she is proud to be helping people recover.

I am thrilled there are people like her and the rest of the team.  I just wanted to say thank you and recognize all those who traveled far to help. 

I’m sure there are others from around the country, and this “Three Cheers” is for all who have come here to help."

"Your handling of this problem was beyond impressive, actually spectacular.  We never expected you to be here same day and were amazed when your team showed up within a couple hours.  SERVPRO came highly recommended from an immediate family member.  I would not hesitate to recommend SERVPRO to anyone soliciting our opinion.  We were immensely pleased with your work and your friendliness.  I hope we don't need your services again but if so, you are top of our list.  Thank you for everything!"  

"I was pleased that they were on time for when they said they'd be here."

"All the crews were excellent, understanding, courteous"

"Thankful for teachers who never miss an opportunity to turn every experience (good or challenging) into an opportunity to learn.  Exhibit 1 - ….Luke from SERVPRO of Appleton & SERVPRO of Winnebago County (in our building for a week taking care of water damage) giving 4th graders a lesson on AREA and how he calculates and uses it in his job every day. Thank you Luke for going above and beyond and thank you Mrs. Wiedenhaupt and Mr. Gross for seizing the opportunity." 

"Techs were all very friendly and helpful. Thank you for your prompt service."